REFUND POLICY
At mylittlemillie.com, we strive for customer satisfaction therefore we offer a 14-day return policy. This means you have 14 days after receiving your item to request a return.
Eligibility for Returns:
To be eligible for a return, the item must be in the same condition you received it unused and in its original packaging. Proof of purchase is also required.
To initiate a return, please contact us at info@mylittlemillie.com. If your return is approved, we will provide a return shipping label along with instructions on how and where to send your package. The customer is responsible for all return shipping costs. Items returned without prior approval will not be accepted.
Damages and Issues:
Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us immediately so we can evaluate the issue and provide a resolution.
Exchanges:
To exchange an item, return the original item following the return process, and place a new order for the desired product. The customer is responsible for shipping costs on all exchanges.
Refunds:
Once we receive and inspect your return, we will notify you whether the refund has been approved. If approved, the refund will be processed back to your original payment method. Please be aware that your bank or credit card company may take additional time to process and post the refund.
Refunds are issued minus any shipping costs. The customer is responsible for shipping costs on all orders.
This policy reflects our commitment to customer satisfaction while maintaining fairness in processing returns, refunds, and exchanges.
For any questions about returns, feel free to reach out to us at inquiry@mylittlemillie.com